Privacy Policy

1. About This Policy

This Privacy Policy explains how B&W Material Engineering Company Limited collects, uses, stores and protects personal information when you visit our website, contact our yard office or engage our sky link crossing services. The policy is written for a general audience and describes our practice in plain English so that anyone can understand what happens to information once it reaches us.

This website and the crossing practice behind it are maintained by BayStone Trade, the developer responsible for building and operating the digital presence of B&W Material Engineering Company Limited. BayStone Trade works alongside the company to keep the site accurate, secure and consistent with the way the yard office actually works.

B&W Material Engineering Company Limited is based at Rm 19 3/F Block B, Hi-Tech Industrial Centre, 491-501 Castle Peak Road, Tsuen Wan, Hong Kong (HK). If you have any question about this policy or about the way your information is handled, you can write to us at invest@skylinkholdings.autos or call +16678463118 during office hours.

2. Who We Are

B&W Material Engineering Company Limited is a material engineering practice that designs, checks and maintains sky link crossings. Our work covers pier deck planning, span run scheduling, cable stay checks, deck pours, bearing checks and evening closure works. We are a professional practice, not a retail business, and most of the information we hold relates to crossings, suppliers, clients and the people who contact us about them.

When this policy refers to we, us or our, it means B&W Material Engineering Company Limited acting as the controller of the information described here. When it refers to the site, it means the website published at the domain that hosts this policy, together with the pages linked from it.

3. Information You Give Us

Most of the personal information we hold comes directly from you. When you fill in the enquiry form on the contact page, we receive the name you enter, the email address you provide, the subject line you choose and the message you write. When you call the yard office, we may write down your name, your number and a short note about the crossing you want to discuss. When you email us, we keep the message and any documents you attach.

If you become a client, a supplier or a partner, we will also hold the information needed to run the relationship, such as billing details, site contacts, delivery addresses and the names of the people who attend meetings on your behalf. We only ask for what the work requires, and we try to keep correspondence short and to the point.

4. Information We Collect Automatically

When you browse the site, the server that hosts it may record limited technical information. This normally includes the type of browser you use, the operating system of your device, the pages you visit, the time of your visit and the address of the page that referred you. The address of your internet connection may be recorded in server logs for security and troubleshooting purposes.

We do not use this technical information to identify you as an individual, and we do not combine it with the information you give us unless there is a security reason to do so. The logs exist so that the site stays available and so that we can trace a fault when something breaks. They are kept for a short period and then deleted on a rolling basis.

The site does not load remote fonts, remote scripts or third party analytics from outside our own hosting. Everything you see when you open a page is served from the same place, apart from the images and links that you choose to open yourself. This keeps the number of parties who touch your visit as small as it can reasonably be, and it means there is no invisible company watching the page alongside us. If we ever add a tool that changes this, we will describe it here before the tool goes live, so that the policy never falls behind the site.

Aggregate figures, such as how many people opened the services page in a month, may be produced by the hosting platform from those logs. Those figures are counts, not profiles, and they are used only to judge whether a page is doing its job. They are never sold, and they are never used to build a picture of an individual visitor.

5. How We Use Your Information

We use the information you give us to answer your enquiry, prepare a scoping view of the crossing you describe, arrange a visit to the yard office and manage any commission that follows. We also use it to keep our records accurate, to meet accounting and legal obligations, and to contact you about a crossing that is already on our books.

We do not use your information for unrelated marketing, and we will not add you to a mailing list without asking you first. If we ever want to send you something that is not directly connected to your enquiry, we will say so plainly and give you a simple way to decline.

6. Legal Basis for Processing

Where the law requires us to name a basis for processing personal information, we rely on one or more of the following. We process information because it is necessary to take steps at your request before entering a contract, or to perform a contract we have with you. We process information because we have a legitimate interest in running a professional practice, responding to enquiries and keeping our records in order. We process information because we have a legal obligation to keep certain records, for example accounts and tax documents. Where we rely on your consent, we will ask for it clearly and you can withdraw it at any time.

We review these bases from time to time and we keep a short internal note of why each category of information is held. If a basis no longer applies, we stop the processing and remove the information unless a legal duty requires us to keep it.

7. Sharing With Others

We share personal information only when it is necessary to deliver the work or to run the practice. Typical sharing includes our accountants, our insurers, our hosting provider and, in some cases, engineers or specialists who help us survey a crossing. Each of these receives only the information needed for the task and is expected to protect it.

We do not sell personal information to anyone, and we do not share it with advertising networks. If we are ever required by law, by a court or by a regulator to disclose information, we will do so only to the extent required and, where we are allowed, we will tell the person affected that the disclosure has occurred.

8. International Transfers

Our yard office is in Hong Kong, and most information stays in Hong Kong. Some of our service providers, such as email and hosting providers, may store data on servers located outside Hong Kong. When that happens, we take reasonable steps to ensure the provider applies protection that is broadly comparable to the protection described in this policy.

Where a transfer is made, we consider the nature of the information, the purpose of the transfer and the safeguards the provider offers. We do not transfer sensitive information to a provider that cannot meet a reasonable standard of care, and we review our arrangements when a provider changes.

9. How Long We Keep Information

We keep enquiry information for as long as it is needed to deal with the enquiry and for a reasonable period afterwards in case the crossing conversation resumes. If an enquiry becomes a commission, the information is held for the life of the contract and for a further period that meets our accounting, insurance and legal duties.

Technical logs are kept for a short rolling period and then deleted. Records that are no longer needed are removed securely, and we do not keep duplicates in idle folders. Where a legal duty requires a record to be held for a fixed number of years, we hold it for that period and no longer.

10. Security of Your Information

We protect personal information with a combination of access control, encryption in transit, careful handling and regular housekeeping. Only the people who need information to do their work can reach it, and we review who holds access when a role changes. Paper records are kept in locked storage at the yard office and are cleared out on a fixed schedule.

No system is perfect, and we cannot promise that an incident will never happen. What we can promise is that we have a plan. If we become aware of a breach that is likely to harm someone, we will act quickly to contain it, tell the people affected without undue delay and report it to the appropriate authority where the law requires.

11. Cookies and Similar Technologies

The site uses only the small number of cookies needed to make it work correctly. These may include a cookie that remembers whether you have opened the mobile menu and a cookie set by the hosting platform to keep the session stable. We do not use advertising cookies, and we do not run cross site tracking scripts.

You can block or delete cookies in your browser settings at any time. Blocking the essential cookies may make part of the site behave in a slightly different way, but the main content will still load and you will still be able to read the pages and reach our contact details.

12. Your Rights

Depending on where you live, you may have the right to ask what personal information we hold about you, to be given a copy of it, to have inaccurate information corrected, to have information erased when there is no good reason for us to keep it, to restrict what we do with it, and to receive it in a portable format.

You also have the right to object to processing that we base on a legitimate interest, and the right to withdraw consent where consent is the basis. To exercise any of these rights, write to invest@skylinkholdings.autos and describe what you would like us to do. We will respond within a reasonable period and, if we cannot do what you ask, we will explain why.

We do not charge a fee for a normal request, and we do not ask you to justify why you want your information. We may ask you to confirm your identity so that we do not hand a file to the wrong person, but we will keep that step light and we will not hold a request up for long. If a request is clearly unfounded or excessive, we may explain our position and, where the law allows, decline it. In practice this is rare, because most requests are simple and we are glad to help.

When you make a request, we search the records we can reasonably search: the enquiry inbox, the client register, the accounting folder and the site logs where they still exist. If something has already been deleted under our retention rules, we will tell you that rather than pretend it still exists.

13. Privacy for Children

The site and our services are intended for adults and for professional organisations. We do not knowingly collect personal information from children. If you believe that a child has sent us information, please tell us at invest@skylinkholdings.autos and we will remove it promptly.

Because crossings are public infrastructure, our work can affect people of all ages, but that does not mean we hold information about them. Our records are about the structure, the contract and the people who manage it, not about the members of the public who use it.

14. Links to Other Sites

The site may link to websites that we do not control, such as a map service or a regulator page. Those sites have their own privacy notices, and this policy does not apply to them. We recommend that you read the notice of any site before you send it personal information.

We choose our links with care, but a link is not an endorsement of everything a third party site does. If you find a link on our site that leads somewhere inappropriate, please let us know and we will look into it.

15. Data Breach Response

We keep a simple breach plan so that we do not have to invent one in the middle of an incident. The plan names who is responsible, how the incident is contained, how it is recorded and who is told. We test the plan from time to time with a table exercise and we update it when the way we work changes.

If a breach affects your information, we will contact you directly where we can, explain what happened in plain terms and tell you what we have done to reduce the risk. We would rather over communicate than leave someone guessing.

16. Changes to This Policy

We review this policy at least once a year and whenever our practice changes in a meaningful way. When we make a change, we update the date at the top of the page. If the change is significant, we will add a short note on the homepage so that visitors notice it.

You are welcome to check this page whenever you like. The version you see is the version that applies, and older versions are kept internally for reference only.

17. Contacting Us

For any privacy question, request or complaint, contact B&W Material Engineering Company Limited at Rm 19 3/F Block B, Hi-Tech Industrial Centre, 491-501 Castle Peak Road, Tsuen Wan, Hong Kong (HK). You can email invest@skylinkholdings.autos or call +16678463118 from Monday to Friday between 09:00 and 18:00, and on Saturday between 09:00 and 13:00, Hong Kong time.

If you are not happy with how we have handled a request, you may raise the matter with the relevant supervisory authority in your jurisdiction. We would appreciate the chance to put things right first, and we will work with you in good faith to resolve the concern.

18. Additional Detail on Enquiry Records

When you send an enquiry, we create a short record so that the right person can follow it up. The record contains the information you sent, the date it arrived and any note made by the engineer who reads it. We keep the record until the enquiry is resolved and then for a reasonable period after that, so that a later message about the same crossing can be understood in context.

If you ask us not to keep the enquiry, we will remove what we can. Some information may remain in backup copies for a short time, and some may be retained where the law requires it. We will tell you which parts we have removed and which parts we must keep when we respond to your request.

19. Additional Detail on Client Files

Client files for a crossing include the drawings, survey notes, pour records, bearing logs and stay registers that the project produces. These files are about the structure first and the people second, but they do sometimes contain the names of site contacts, inspectors and signatories. We treat the whole file as confidential and we limit access to the people working on the crossing.

When a commission ends, we keep the file for the period that our contract, our insurance and the law require. If the client asks for the file to be transferred, we will hand over a clean copy in English. If the client asks for parts of the file to be removed, we will do so where we are able and explain any limit that applies.

20. Our Commitment

Privacy is part of good engineering. A practice that keeps careful records of a crossing should keep equally careful records of the people it deals with. We hold ourselves to that standard, and we welcome the chance to hear from anyone who feels we have fallen short.

This policy describes the current practice of B&W Material Engineering Company Limited and of BayStone Trade as the developer of the site. It is written in English, and the English version is the version that applies. Thank you for taking the time to read it.